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Q: What does "custom design" mean?

A: Quite simply, a custom designed wedding invitation is not one that appears in our catalogue. It is created by working closely with you, to design the invitation of your dreams. An invitation that is a unique reflection of your day, your theme and your personal style.

Q: I like what I see in the catalogue, but can I make a few simple changes?

A: Fonts and colors, even images! The sky's the limit! (Consultation required)*

Q: We have chosen colors for our wedding that are not in your palette? Can you accommodate us?

A: Certainly. We will make every attempt possible to work with your color sample.*

Q: What if we have an idea of how we want our seating chart to be, (or place cards, or programs etc) but we don't see anything like it on your site?

A: Show us your ideas, or explain them to us as best you can and we'll do everything in our power to create them for you. (Barring copyright infringements etc!)

Q: Do you have specialty papers or envelopes available?

A: We do have many specialty paper options available, subject to price and availability. Consultation required.*

Q: Is it possible to choose a font that's not on your list?

A: In most cases it is! Let us know the name of the particular font you have in mind and we'll let you know if it is available.

Q: How can I know that the colour I want will match the colour you represent on your website?

A: While every attempt is made to match your colour please keep in mind the on-screen colour representation is not necessarily precise representations of actual print colours. For an exact colour match, please consult a Pantone PMS color chart available at any local print shop or art supply store.

Q: Can you tell me the names of your fonts?

A: Unfortunately, no. As we have purchased our fonts to use in our designs, we hold on to them quite dearly. We are happy to share their beauty with you in your invitations (or other products) but for instinces of unauthorized reproduction we do not give out our font names.

Q: Can you provide us with a digital high-resolution version of our invitation?

A: Unfortunately to avoid unauthorized reproduction of our products we do not provide digital high resolution images.

Q: I have more questions!

A: No problem! Contact us at info@bigorangedesigns.com, or phone toll-free: 1-866-935-4746, (locally please use 519-658-9086) and we'll chat!

* Specialty papers not available to online purchases unless arrangements have been made with Big Orange Designs.

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